Shipping policy

Shipping Policy

Shipping Policy
Thank you for shopping with ElysiaFit. Here's everything you need to know about how we get your order to you.

Processing Time
All standard orders are processed and shipped within 2–3 business days. Express orders are prioritized and shipped out the very same day.

Delivery Time
Once your order ships, estimated delivery is 5–10 business days, depending on your location.

Free Shipping
Order 2 or more items and shipping is on us — automatically applied at checkout, no code needed.

Express Shipping
Need it sooner? Select express shipping at checkout for same-day dispatch — your order goes out immediately, ahead of all standard orders.

Delayed Deliveries
We understand how frustrating it is to wait. If your order has been in transit for more than 30 days without arriving, we'll issue a 20% refund as a goodwill gesture — while your package continues on its way to you. Just reach out to us at support@elysiafit.com and we'll take care of it. For more details, check our Refund Policy.

Order Tracking
Once your order ships, you'll receive a confirmation email with your tracking information. Questions about your shipment? Reach out to us at support@elysiafit.com and we'll look into it right away. Be sure to check your email during transit, as you'll receive regular tracking updates from us along the way!

Questions?
Email us at support@elysiafit.com — we respond within 24 hours.